What materials do you use?
- All my jewellery is made from stainless steel, stainless steel does not tarnish from heat, water or skin. It is hypoallergenic. I also use earring clips vs french hooks due to the fact that they close meaning they are less likely to accidentally fall from your ear. They are also great for people with stretched lobes!
I can swap to silver earring hooks upon request and take customs if you have a special requirement :)
How long does shipping take?
- I am a one man show so please allow roughly a week but my usual is shipping within 2 days and it is 2-3 days freight to get to you
I am based in Auckland,Nz
Repairs and replacements
- If for some reason your jewellery needs repairs please let me know and Ill organise to do this for you for free!
I cannot replace 1/1 jewellery if missing in post unfortunately. I will only consider replacements under special circumstances such as a fault in goods that is irreparable or a special situation where your item is not recoverable but is replaceable. Please allow a reasonable timeframe for replacements!
As per consumer rights where possible I would like to repair your jewellery before replacing or refunding. The fault has to clearly be a fault that has happened due to the jewellery NOT something you have done whilst wearing the jewellery. Eg you stood on it, it was damaged but cutting/ripping ect. I will offer refunds if for some reason I am unable to repair a fault. Sometimes these things happen.
Repairs are always free!
I live overseas but you dont ship to me?
- Send me a message and we can organise freight to whereever you are in the world at your own expense of course